- Create an appealing welcome experience (message) with a CTA
- Management and supervision of sub arms of the community
- Implementation of community guidelines and policies.
- Fostering daily engagement and growth across the Discord and Telegram channels.
- Create 1-1 touch points in and outside the community
- Create community-generated content to boost enthusiasm, measure growth and engagement.
- Keep the community secured and free from negative sentiment and FUD.
- Cross-Collaboration with other communities to boost engagement
Community Moderation
- Lead community communication inline with brand messaging
- Prompt response to ticketing and community messages.
- Assist the community manager in promotions or engagement activities
- Fully understand and enforces the community guidelines & policies
- Moderate against scammers or spammers
- Help guide and educate community members
- Respond to questions and help resolve users complaints
- Stop fud, negative sentiments and prevent trolls.
- Communicate feedback
Community Interaction